Uptown Chefs: high-quality, sustainable event catering thanks to Edikio Guest

Uptown Chefs was using cardboard labels to set up its buffets: an inefficient way of working, which was both a source of waste and a significant loss of time for the teams.

"Not only were cardboard labels difficult to print and reprint, they also generated a lot of waste," explains Alix Swint, Banqueting Manager at Uptown Chefs.

Each time the menu was changed, the old labels had to be discarded and new ones created. As well as being unsustainable, this way of working meant that the teams lost precious time that could have been devoted to more important tasks.

Aware of this problem, Uptown Chefs set out to find a solution that would not only reduce waste, but would also streamline the process. They decided to invest in a new labelling system: Edikio Guest, which won them over with its innovative approach, time-saving promises and reduced environmental impact.

The challenge for the Uptown Chefs teams was twofold: to find a more sustainable labelling solution, and to ensure that it was practical, efficient and met all their needs. Manage up to eight buffets simultaneouslyThe team wanted a system that was versatile and capable of meeting high demand. In particular, the labels needed to clearly communicate important information, such as allergens, to their customers.

Edikio Guest a exceeded the expectations of the Uptown Chefs team. The sleek look of the reusable labels, which can be easily cleaned with soap and hot water and reused the next day, added a touch of elegance to the buffets. Edikio Guest has helped to reduce waste, while significantly cutting the time spent creating and printing new labels. The labels can be attached to flat vertical surfaces using adhesive, making them highly versatile.

The team was able to use these labels for different uses The images available on the software included in the Edikio Guest solution, particularly the allergen icons, have proved particularly useful. Customers can now easily identify what they can and cannot eat, without having to ask a waiter for help. This has improved the overall guest experience and made buffets more accessible.

"We were so impressed with the solution," says Swint, "that we recommended Edikio Guest to a subsidiary, who decided to buy the same printer for their buffet labelling needs.   

Easy label management and storageThe fact that the system can be stored in a binder is another indication of the practicality of the solution. In the end, the catering company not only found a solution to its waste and time management problems, but also improved the quality of its service, proving that sometimes a small change can make a big difference.