Uptown Chefs: a higher quality and more sustainable event caterer thanks to Edikio Guest

Quality, efficiency and sustainability are core values for one of British Columbia’s culinary gems, Uptown Chefs, located at the Coast Kamloops Hotel. This caterer, which combines the expertise of highly skilled chefs with excellent locally sourced products, exclusively manages catering for events held at the hotel, in addition to covering other events in the region.

Revolutionising Buffet Labelling: How Uptown Chefs Reduced Waste and Boosted Efficiency with the Innovative Edikio Guest System

Uptown Chefs was using cardboard labels to set up its buffets: an inefficient operation, which was both a source of waste and a significant loss of time for the teams.

“Cardboard labels were not only difficult to print and reprint, they also generated a significant amount of waste,” explains Alix Swint, Banquet Manager at Uptown Chefs.

Each time the menu was modified, the old labels had to be discarded and new ones created. In addition to being unsustainable, this approach also meant that teams lost precious time that could have been devoted to more important tasks.

Aware of this problem, Uptown Chefs sought a solution that would not only reduce waste, but also streamline the process. They decided to invest in a new labeling system: Edikio Guest, which convinced them with its innovative approach, time-saving promises and reduced environmental impact.

Challenge

The challenge for the Uptown Chefs teams was twofold: to find a more sustainable labeling solution, and to ensure that it was practical, efficient and met all their needs. Manage up to eight buffets simultaneouslyThe team was looking for a versatile system capable of meeting high demand. In particular, the labels needed to clearly communicate important information, such as allergens, to their customers.

Solution

Edikio Guest a exceeded the expectations of the Uptown Chefs team. The sleek look of the reusable labels, which can be easily cleaned with soap and hot water and reused the next day, added a touch of elegance to the buffets. Edikio Guest has helped reduce waste, while significantly cutting the time spent creating and printing new labels. The labels can be attached to flat vertical surfaces using adhesive, making them highly versatile.

The team was able to use these labels for different uses The images available on the software included in the Edikio Guest solution, in particular the allergen icons, have proved particularly useful. Customers can now easily identify what they can and cannot eat, without having to ask a waiter for help. This has improved the overall guest experience and made buffets more accessible.

“We were so impressed with the solution,” says Mr. Swint, “that we recommended Edikio Guest to a subsidiary, who decided to purchase the same printer for their buffet labeling needs.”   

Easy label management and storageThe fact that the system can be stored in a binder is also an indication of the practicality of the solution. In the end, the catering company not only found a solution to its waste and time management problems, but also improved the quality of its service, proving that sometimes, a small change can make a big difference.

We were so impressed with this solution that we recommended Edikio Guest to a subsidiary, which decided to purchase the same printer for its buffet labelling needs.

Our all-in-one label solutions

Discover our complete packages

Edikio Guest offers all-in-one printing solutions, ready to use on delivery. Each kit includes :

  • A label printer Printing on credit card or long format media.
  • User-friendly software and card printing, intuitive and easy to use.
  • Quality consumables to start printing as soon as you receive your solution: a white monochrome printing ribbon and a pack of black PVC cards.

Edikio Guest solutions are available in two models: Edikio Access and Edikio Flex.

Find out more about Edikio Guest solutions
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